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Specific Warranty Information

Stone Valley Countertops 25-Year Warranty
Stone Valley Countertops offers a 25-year warranty on our Stone Valley Collection against manufacturing defects for surfaces permanently installed inside a property intended for domestic use. Please note that third-party slabs must be processed through their respective manufacturers, as they have their own separate warranties.

We also provide a 5-year warranty on the workmanship for installations completed by our team.

What the Warranty Covers:

• Surface damage to two-dimensional applications such as countertops, backsplashes, cladding, walls, and floors that are permanently installed inside a dwelling (or property intended for domestic use).

What the Warranty Does Not Cover:

• Any surfaces installed on the exterior of buildings.
• Cracks that occur after installation due to improper movement, excessive heat, or weight placed on the surface, or from striking the material.
• Direct application of heat to the surface.
• Excessive weight placed on the surface.
• Chipping not due to defective material, but as a result of scraping, striking, or dropping objects against the surface.
• Variations in color, shade, particle structure, or gloss level caused by natural aging of the material over time.

Please note:

• Any problems caused by prolonged exposure to heavy and continuous use may result in discoloration, loss of performance, and aesthetic characteristics over time.
• This warranty does not cover damage from static electricity or products used to eliminate or reduce its effects.