Countertop FAQs

Getting Started

How do I get started with Stone Valley Countertops?

You can begin by requesting a free quote or visiting our showroom to explore material options. Our team will walk you through design, measurements, and installation.

Do I need an appointment to visit your showroom?

Appointments are recommended to ensure personalized service, but walk-ins are always welcome during business hours.

Can I get a quote before finalizing my design?

Yes, we offer preliminary quotes based on your dimensions and material choices. Final pricing may vary after a site measure.

Products

What countertop materials do you offer?

We offer a wide range including quartz, granite, marble, and porcelain. Each has unique benefits depending on your needs and style.

Are your materials sourced locally?

Yes, we partner with Canadian and global suppliers to provide premium materials with guaranteed quality and durability.

Do you offer eco-friendly countertop options?

Yes, we have eco-conscious surfaces made from recycled or low-emission materials. Ask our team for recommendations.

Template & Installation

What is a template appointment and why is it needed?

A template is a detailed site measurement we take to ensure your countertop is fabricated to fit perfectly before cutting any materials.

Do I need to be home during installation?

Yes, we recommend someone be on-site to answer questions or approve the final placement of seams, edges, and cuts.

How long does countertop installation take?

Most installations are completed in a single day. Complex projects or large kitchens may take longer, but we'll inform you in advance.

Maintenance

How do I clean and care for my countertops?

Use mild soap or stone-safe cleaners with a soft cloth. Avoid bleach, acidic products, and abrasive pads to preserve your surface.

What should I do if my countertop is damaged?

Contact us right away. We’ll assess the damage and let you know if a repair or replacement is needed based on material and severity.

No matching FAQs found.